Introduction

This policy applies to all personal data processed via the QT&C Group (QT&C) website. By using our website, you consent to and accept the practices described in this document.

The website has been developed in accordance with current legislation and regulations, and will be maintained according to strict guidelines and policies. QT&C Group will ensure that personal information, processed through this means, is protected in accordance with the legal requirements governing the collection, use and disclosure of such information.

QT&C Group is not responsible for websites accessed through this site or for the information contained on such sites. QT&C recommend that you review the policies of any website accessed through the QT&C site as these sites may differ in practice and policy.

Collection of Personal Information

QT&C Group will not process personal information on this website without your permission and it will only be used for the purpose in which it is collected. Any personal information volunteered will be treated with the highest standards of security and confidentiality, and in strict accordance with the requirements Data Protection Act 1998 and associated legislation and regulations.

QT&C Group will only process personal information that is relevant in order to facilitate a response to a specific enquiry, booking or solution. We will not disclose information about you to any third party, unless required by law, or the disclosure is relevant to your enquiry.

QT&C Group may on occasion collect, sensitive information (such as gender, marital status, age, race or health related information) that is necessary to meet legal or statistical requirements related to and required for the administration of your enquiry. Request for and provision of this information is at your discretion (except where it is a legal requirement) and any continued relationship with QT&C Group signifies that you consent to such data being processed.

The provision, by you, of any information that relates to another individual is collected and processed by QT&C Group on the understanding that the other individual has agreed and consented for QT&C Group to process such information. By providing such information you are confirming that you have obtained the consent of the other individual and that that the information supplied will be processed accordingly and in accordance with this policy.

QT&C Group may monitor and automatically record statistics about visitors to this site in order to improve the structure and performance of the QT&C website and to improve our services through training. No information is collected that could be used to identify specific individuals.

How We Use Your Personal Information

The personal information that you provide to QT&C Group during you visit to the QT&C Group website is used for identification and contact purposes and will assist you to subscribe to QT&C Group services more easily. The information we collect from your use of the website enables us to provide personalised services that are tailored to your needs. QT&C Group aggregates the data that is gathered when you visit the site for analysis purposes. Personal identifiable characteristics are removed and any visitor remains anonymous, unless you have given prior consent for QT&C Group to recognise your usage. Additional data provided to us is used to examine internet trends and demographics to help QT&C offer you improved online products and services.

The posting or sending of offensive, inappropriate or objectionable content anywhere on the website or otherwise engagement in any disruptive behaviour will not be accepted. QT&C Group reserves the right to use whatever information is available to prevent such behaviour, and inform the appropriate authorities if relevant.

Disclosure of Your Information

QT&C Group will not use personal information or data for a purpose other than the purposes for which it has been supplied, and will not disclose it to any other person or organisation unless:

• The information is necessary to facilitate administration of a query or specific request, which you have made
• We are required by law to do so; or
• There are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; or
• That person or organisation is an agent or contractor providing a service to QT&C Group, who will be required to maintain the same or similar obligation impose by related legislation; or
• You have given us consent to do so; or
• You post or send offensive, inappropriate or objectionable content to any QT&C Group websites, or otherwise engage in any disruptive behaviour on the website.

Access to Information

You are entitled to a copy of personal data held by QT&C Group that relates to you (there may be a charge for such a request) and to correct any inaccuracies. A request for access to such information should be made in writing and accompanied by a copy of a current identification document (e.g. passport, driving license), together with a current utility bill (to identify the address of the requestor). Any request together with supporting documentation, should be forwarded to Data Protection Officer, QT&C Group, Cranfield Innovation Centre, University Way, Cranfield Technology Park, Cranfield, Bedfordshire, MK430BT.

Cookies

QT&C track the pattern of usage across the website using cookies. A cookie is a small data file that a website places on your hard drive for future use. Cookies can record your preferences when visiting a particular site and can help identify visitor trends for statistical analysis of our site. The use of such cookies can enable us, to provide a better experience on our site by improving content, modifying navigation and generally making our site more user-friendly, therefore enabling visitors to the site to take full advantage of the products and services that QT&C Group may offer.

If you prefer not to receive cookies, you can adjust your internet browser to disable cookies or to warn you when cookies are being used.

Security of Information

QT&C Group and associated providers maintain this website to enhance access for stakeholders and other interested parties to information about its products and services. Our aim is to keep this information accurate and up to date. Errors brought to our attention, will be corrected as soon as possible. (Please contact Nigel Landman (nl@qtandc.co.uk or 01234 436085) to report any errors).

QT&C Group will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, and up-to-date and stored in a secure environment accessed only by authorised persons. Transmissions sent to or from QT&C are routinely monitored for quality control and systems administration.

Data transmission over the Internet cannot be guaranteed as totally secure. QT&C Group do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk.

The material on our website, the software, design, text and graphics comprised in the site and the selection and layout of the site are owned or licensed to us and protected by copyright under the laws of the UK and other countries. You may view this website and its contents using your web browser and save an electronic copy of the website solely in the usual operation of your web browser in visiting the site. You must not otherwise reproduce, transmit (including broadcast), adapt, distribute, sell, modify, publish, communicate to the public or otherwise use any of the material on the site, except as permitted by Copyright legislation or with QT&C Group prior written consent.

QT&C Group website contains links to other websites. Those links are provided for convenience only, and QT&C Group cannot guarantee that they will remain current or continue to be maintained. QT&C Group are not responsible for the content or practices associated with linked websites.

Our links with websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those sites, or of any information, graphics, materials, products or services referred to or contained on those sites.

Should you wish to obtain further information on matters relating to the processing of personal data on our website, or any of the points raised in this document, please contact us.

Modifications

QT&C Group may update this policy from time to time to take account of changes in technology or legislation. Therefore this statement may change and we recommend that you review it regularly. QT&C Group will make every attempt to notify you of any changes where we are required to do so.

Definition

QT&C Group Ltd includes (but is not exclusive to) - QT&C Ltd, QT&C iSolutions Ltd and
QT&C Equestrian Ltd.